Javaid Ghani, Chairman, Federal Board of Revenue (FBR) will be listening to problems faced by taxpayers through e-Katcheri on Friday, August 21, 2020.
The chairman will be available for taxpayers through telephone number # 051-111772772 between 10:00 AM to 11:00 AM on Friday, August 21, 2020.
FBR has launched this program to comply with the directive of Prime Minister Imran khan to conduct e-khuli katcheri to stay in contact with the public by all available means and provide them an accessible platform to raise their issues for timely resolution.
As per the FBR, e-Katcheri would be conducted by every tier of FBR in the second week of every month on a regular basis.
All the tax offices have been directed by the FBR to ensure that all proceedings of the e-Katcheri are property recorded and tasks should be assigned to concerned officers accordingly.
Tax offices shall also submit a performance report on the outcome of meeting with the public.
In the wake of COVID-19, the tax authorities shall conduct one e-Katcheri at all tiers of FBR in the second week of every month. In the backdrop of COVID-19, only e-Katcheris shall be conducted for the time being until normalcy of the situation.